12 May 2007

Eiffel Tower, London Eye: similarities and contrasts

The Eiffel Tower had 6.7m visitors in 2006 - a new record - and the London Eye sells 'over 3.5m' tickets a year, making it the UK's most popular paid-for attraction. These two icons of mass-market, urban tourism offer up some interesting contrasts - as well as similarities - for anyone examining leisure markets in Europe.

The Eiffel and the Eye are in some ways symbolic of the economic and cultural differences that have been deepening between the UK and France. Take your child to climb some of the 1,665 steps to the top of the Eiffel Tower and you will be doing what you did as a child and perhaps what your own parents or grandparents did. The Eiffel is fun to visit but, after 117 years at the heart of a city, it has plenty to teach about history, technology and keeping fit by climbing stairs.

In contrast, the London Eye is an overtly commercial 'ride', taking its inspiration from ferris wheels in the old amusement parks that have evolved into today's theme parks. No better reminder of the commercial reality than the permanent title-sponsorship: it should always be referred to as the British Airways London Eye. As of March 2007, the Eye is just one of many European attractions owned by the private equity giant, Blackstone Group, bringing it to the forefront of cutting-edge investment in leisure. Another contrast, then: the Eiffel Tower remains steadfastly owned by the Paris municipal authority although operation is sub-contracted to a private company. (To complicate matters, part of the land on which the Eye sits is municipal, but this does not affect its operation.)

Tourism needs this combination of hard-nosed commercial reality with more profound cultural experiences. France still has the edge as a destination because it attracted Walt Disney to build its only European park near Paris, so visitors to the region can have a kaleidoscope of experiences. Not that London is lacking in cultural appeal; a short walk from the queues to ride the Eye, the Tate Modern (free admission) is already attracting over 4m visitors a year to puzzle over ground-breaking works of installation art.

What about the similarities?

Firstly, both monuments are centrally positioned in their cities and offer splendid views over the many attractions of Europe's two most popular cities: by nights spent in hotels, London and Paris remain head and shoulders above all other European cities.

Inevitably, both attractions are extremely busy and expensive to visit in peak periods. In 2007, a 'flight' on the Eye costs an adult £14.50, while the Tower is charging €11.50, about £8, for an elevator ride to the top. Fortunately, both are situated in pleasant surroundings where tourists can sit and watch the world go by - the Trocadero fountains and Champ de Mars in Paris, the redeveloped South Bank of the Thames in London.

Another similarity is the excellence of the two attractions' websites with the Eiffel Tower operators, in particular, providing in-depth visitor statistics. The fully private Tussauds Group, immediate owner of The Eye, is understandably more coy about revealing operational data.
www.londoneye.com
www.tour-eiffel.fr/teiffel/uk/ - English version

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